Mrs. Ponton, I am writing to inform you of how I am extremely satisfied with the hard work of Mary and Shelly. Mary was my case manager and I could not have been given a better person. She has extreme knowledge and dedication to her job/clients. I know I am not the only client she oversees but made me fell as if I was. She always returned my emails or phone calls as well as obtain documents needed for my case. I really did want to give up quit after being turned down and Mary would not let me. I had no hope and given up and Mary used her experience and caring attitude to uplift my spirits and regain confidence. Shelly prepared me for my hearing and made sure I was aware of what was going to happen at the hearing. She looked over my documents and familiarized herself with my case. I felt like she knew more about me than I did. Shelly really went over my documents to ensure she was prepared for the case/hearing. I have traveled the world and dealt with my people/organizations, Mary and Shelly are by far the most dedicated and professional individuals I have encountered. My family and I are really thankful for the hard work both of these professionals exhibited. I will recommended Hill & Ponton to my family and friends.
