Although this may be an overlooked task in today’s business world, I feel that I must bring to your firm’s attention the outstanding service I received by your representatives throughout my claim process.
I am, of course, very delighted to have had the pleasure of retaining your firm in this pursuit and by my experiences with another firm regarding my long term disability, I can safely say that professionalism is evident here while missing in other firms. The professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction.