From day one Mr. Hill and his staff made me feel that I was not just a number, but a person they could help. The professionalism that he and his staff showed was beyond excellent. They made it a point to keep me updated so I always knew what the status was at all times. It did take several years to finish my case, but it was not the fault of Mr. Hill or of his staff. I would get copies of emails sent to VA saying that their response is past the required reply date, which showed me he was always on top of everything. Mr. Hill even went so far as to call me (email not available) when I was in CA to make sure I was informed of the status of my case. Because of him and his staffs professionalism, and their attitudes I have recommended them to numerous veterans that I have met who thought they were at a dead-end and were not getting any real knowledgeable help. I will end on this note: Mr. Hill and his staff were friendly, helpful, very professional, and I have & will continue to talk about them in a positive manner with a very high recommendation. To Mr. Hill and your staff; Thank you very much for all you did!
